Ordering Information

Orders may be purchased directly from the publisher online, by phone, email, or from your favorite "bricks & mortar" or online bookstore.

Discount Pricing and Consignment
Discount pricing and consigment terms are available. Additionally, some books may be customized and purchased for educational, business, or sales promotional use. Please contact us for more information. Books are also available from our distributor, Midpoint Trade Books, as well as Ingram and, Baker&Taylor.

Foreign and Translation Rights
All our books are available for translation into other languages and publication in outside the US. For more information about any of our titles, contact:

Sylvia Hayse Literary Agency, LLC
P.O. Box 1954
Bandon, Oregon 97411, USA
email: hayses@caat.com

Shipping and Returns
All orders are shipped within 3 business days of receipt of payment or consignment order. Orders are shipped via USPS or FedEx Ground unless customer requests other carrier. Tracking information is available.

Books ordered on consignment may be returned for a full refund within 90 days of placed order. However, the cost of return shipping will not be refunded.

Privacy Policy
We will not give any information about you to others without your express permission. Our site uses forms in which you give us contact information (your name, address, daytime telephone number, and email address) so you can place orders, request information and support. We use your customer information only when it will be important for us to contact you regarding functionality changes to our web site, your order(s), and new products.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our online store ordering system secures all transmitted information using a 128-bit SSL encrypted connection.

Changes in Our Practices
If we make material changes to our information handling practices or other privacy aspects, we will post those changes on this privacy statement, at least 30 days prior to their implementation or notify you directly via email. Minor changes will be immediately effective upon reposting to this privacy policy on the Web site.

Service Provider
We use PayPal to bill users for goods and services. PayPal does not retain, share, store or use personally identifiable information for any secondary purposes.

Terms and Conditions
As consideration for the Software or Goods purchased by You and provided to You by Satya House Publications, Inc., You agree to pay Satya House Publications, Inc. at the time You order. All fees are due immediately and are non-refundable unless otherwise expressly noted. Satya House Publications, Inc. expressly reserves the right to modify pricing through email notification and/or notice on its Web site. Payment may be made by You by providing either a valid credit card, a personal check or money order. If you choose to pay by check or money order, your order will not be shipped until your check has been received and cleared by our bank.

If for any reason Satya House Publications, Inc. is unable to charge Your Payment Method for the full amount owed Satya House Publications, Inc. for the Goods provided, or if Satya House Publications, Inc. is charged a penalty for any fee it previously charged to Your Payment Method, You agree that Satya House Publications, Inc. may pursue all available remedies in order to obtain payment. If You pay by credit card and if for any reason Satya House Publications, Inc. is unable to charge Your credit card with the full amount of the Services provided, or if Satya House Publications, Inc. is charged back for any fee it previously charged to the credit card You provided, You agree that Satya House Publications, Inc. may pursue all available remedies in order to obtain payment. You agree that among the remedies Satya House Publications, Inc. may pursue in order to effect payment, shall include but will not be limited to, immediate cancellation without notice to You of any Services registered or renewed on Your behalf. Satya House Publications, Inc. reserves the right to charge a reasonable administrative fee for administrative tasks outside the scope of its regular Services, including additional costs that it may incur in providing the Services and pass along to You. These include, but are not limited to, customer service issues that cannot be handled over email but require personal service, fees incurred by third parties.

All of the material published by Satya House Publications is protected under copyright law. Written permission from the publisher is required if you wish to reproduce this material. The material provided on our site in the Media Room is available for reproduction or distribution in an on-line or print environment. Use of this material may be made only for purposes of promoting the books, with no changes, editing, or additions whatsoever. Cover images for Satya House Publications titles may be used for promoting the book without prior permission, as long as no alterations are made. If you have any questions about these terms, please contact us.